Six Sigma Assessment Questions

How can the use of a Six Sigma program help medical providers survive and thrive in the current industry climate?

1. This is a tool often used to document and compare individual projects based on requirements and outcomes for each alternative project. This tool is typically used by the leadership Council or team. a. Cause and Effect matrix b. Pareto Chart c. Evaluation matrix d. Criteria Decision Matrix e.

Project Charter 2. Your project selection team have decided that a particular project is very important to the facility. The solution is not very obvious and involves time as a key metric. Which methodology would best fit this problem? a. DMAC b. Rapid 5S c. Lean d. Just do it 3. Although very rarely met, the optional goal of many LSS projects is for a process mean to be this many standard deviations from the nearest specification limits. a. 2 b. 3 c. 4 d. 6 4. When selecting a LSS team which is NOT a good criterion? a. Good knowledge of process b. Ability to devote only 3-4 hours to the project c. Works toward maintaining the status quo d. Cooperate with others 5. In defining quality which organization worked defect free performance in products and services?

a. Motorola b. GM c. Ford d. Bayer 6. The core Lean Six Sigma team ideally should consist of: a. ONLY trained LSS yellow, green or black belts b. Ideally operators familiar with the project process c. A few operators but primarily managers overseeing the project process d. An equal mix of black, yellow, green belts plus the direct manager of the project process

7. The problem statement in your charter CANNOT contain the following a. All responses are correct b. Possible solutions to the project c. Imprecise or broad statements d. Lack of customer requirements that can be measured e. None of the responses are correct 8. When selecting and evaluating possible projects it is good advice to: a. Evaluate how the project fits external customers b. How feasible the project is given the resources available c. Have a good protocol to hand over the project to the project team leader d. All of the above

9. The term” the percentage of good products and services produced” is also referenced or defined as? a. DPMO b. Yield c. Sigma Level d. The X-value 10. Who was the first to codify quality by determining that as a company you must “Stop depending on inspection to achieve quality”? a. Deming b. Juan c. Crosby d. Feigenbaum 11. Identifying customer requirement is a fundamental part of defining a project. In defining a specific customer requirement, you write the following in your list: The widget requires rapid delivery Your Black Belt mentor comments a. This is a poorly written customer requirement b. This is a concise and well written customer requirement c. This is OK written customer requirement 12. In which phase do we initially begin writing a project charter? a. Define b. Measure c. Analyze d. Improve e. Control f. Champion 13. When running a LSS project, management should always be: a. Proactive b. Reactive c. Go with their gut feeling d. Micro-manage the team 14.

You would select your project team members for a LSS project based on the following criteria EXCEPT: a. Good knowledge of process, product or customers b. Access to data c. A high level manager who is one or two levels above the process owner d. Ability to spend a responsible amount of time on the project 15. Who or which organization was the first to define quality in term of a defect free performance? a. General Electric b. Deming c. Motorola d. Crosby e. Tyco 16. In general, when initially starting a Six Sigma program your company should implement as many projects as possible thereby making an impact on the companies bottom-line immediately. True or False 17. The purpose the tool is to provide an at a glance perspective of the high-level process steps in conjunction with key suppliers, inputs, and customers. a. SIPLOC b. Gantt c. 4 voices d. MSA 18. Who in the Six Sigma organization helps remove barriers? a. Master Black Belt B. Black Belt C. Green Belt D. Yellow Belt E. Champions 19. The following methodology is typically used for a process design a. DMADV b. DMAIC c. PDSA d. DSAIV 20. A possible approach in determining a sigma level is to calculate how many defects occur compared to the number of opportunities there are for a defect per unit. This calculation results in: a. DPMO b. DPO c. DPU d. Yield 21. The first thing a project needs to do after passing the Define phase tollgate is to: a. Brainstorming b. Decide on a sequence for the presentation slides c. Identify Presentation methods d. Prepare an agenda for the next Phase 22.

In defining quality who is generally attributed to apply standards and specifications? a. Crosby b. Deming c. Shewhart d. Tiachi Ono 23. DMAIC- this is the phase where you select the project a. Champion b. Define c. Measured. Control 24. There are this many forms of Lean Waste: a. 8 b. 7 c. 5 d. 6 e. 9 f. 10 25. The problem statement in the charter CANNOT contain the following a. All responses are correct b. Possible solutions to the project c. Imprecise or broad statements d. Lack of customer requirements that can be measured e. None of the responses are correct 26. Which role type, in LSS terms, is the direct manager of the project process? a. Champion b. Process owner c. Black Belt d. Operating manager 27. This term is described as “systems dedicated to ensuring that products or services are designed, produced, and delivered in a manner that meets or exceeds stakeholder expectations” a. Quality Control b. Inspection based quality c. Specifications d. Total Control 28. Who is the pioneer of QC a. Shewhart b. Deming c. Juran d. Crosby?

) You are in the Measure Phase of a project to reduce online shoe delivery time from store to customer. The company you work for uses both UPS and FedEx as their delivery service. Answer the questions below given the following data: Current mean delivery time = 5 days, standard deviation s = 1-day Historical minimum mean delivery time = 3 days 1000 orders shipped per day do not consider cycles or special causes Customer Specification = 8 days a) Determine Baseline, Entitlement, and Goal for the project. b) For the delivery process determine the minimum number of samples to be collected that accurately capture the baseline mean and standard deviation on a per day basis. c) Determine the Sigma level for this process. Comments? d) Determine the DPMO for this process. 2) As part of an improvement project you are required to measure the diameter of bolts taken from your company store, containing approximately 3000 bolts in total. Answer the following questions based on the data given in spreadsheet “Bolt Diameter”. a) Complete the following Mean Diameter = Median Diameter = Mode = Standard Deviation = b) Determine the Sigma Level for the shoulder bolts c) Determine DPMO d) Were enough samples collected in this study to accurately determine DPMO? e) What is your path forward in this project?

Suppose you are the owner of a very successful movie thereby are about to take off on a three-month business trip overseas. You ask the managers of your theatre to email you a report every Monday morning that includes a business update. AS THE OWNER WHAT INFORMATION WOULD YOUASK YOUR MANAGER TO EMAIL?

Q1-Q3: 250 word Minimum
Q1(Leadership): Identify a leader that you have experience with that failed at fostering teamwork. Explain the setting of this example. Why did he or she fail? How do these actions relate to the concepts with developing teamwork?
Q2(Leadership): Consider expectancy theory, goal theory, and equity theory. Which theory is most practical from your experience? Explain how you have witnessed this theory in action by describing its core concepts using an actual example in either your professional or personal life.
Q3(Leadership): Assess the creativity, innovativeness, and leadership of Elon Musk. Please rely on a variety of sources to complete this analysis
Q4-Q12 (125 word minimum)
Q4(HR): Has your performance been appraised at work? Describe the method that your firm used. Share your thoughts on the firm’s performance review method

1. Describe the design principles of new urbanism. Do you think that these principles could be incorporated into your community? What would be the biggest challenges in doing so? 

Your response must be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

2. What is cost-benefit analysis? Do you think that CBA can accurately account for the value of natural resources? Why or why not? 

Your response must be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

3. What are the two main goals of Superfund? Discuss three ways that we can address our hazardous waste disposal problems. 

Your response must be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

4. What is the purpose of a Phase I Environmental Site Assessment (All Appropriate Inquiries Assessment)? Discuss the main components of what an Environmental Professional would include in a Phase I ESA. 

Your response must be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

5. Matching